LEMON STAR Service Policy 2023

• Directly order from LEMONSTAR will enjoy free of charge service during warranty.


• We offer professional on-site training & support for vip dealers.


• Free spares only shipping free in China mainland.


• For other vendors machine, we only provide fix online service with charge technical fees.


• The charged technical fee will immedictly return when buy new printer from LEMONSTAR.

OK, is everything clear ? Click here to send a fix online request when need help.



The link below is some cases record from our engineer.

FTA 37 fix online

Error 4 print data mismatch fix online

XP600 Printer connect fail fix online

!!!Cart. Error !!! Car. Stall fix online

Solvent printer repair

UV printer repair

DTF printer repair

Laser machine repair

Cutting plotter repair

CNC repair


Checking & Training on-site (for dealer only)