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Lemon Star - 5 Star Perfect Services for our customer!

LEMON STAR Service Policy 2024

  • All order from LEMON STAR will enjoy free service during warranty.

  • We offer expert service support for PM.

  • Spares free shipping only in China mainland.

  • Machine from other vendors, we can service but need charge fee .

  • The charged service fee will refund when order new machine from LEMON STAR.

Got Machine Problems ?
Not a problem, We can help! We offer online support since 2008. Including repairs and training for China large printers, CNC, laser machines, vinyl cutters and so on. Industry paid service for faster trouble-shooting and support, software setup and hardware adjustment, 2 hour minimum. Parts sold separately.

Our support and service experts provide you with comprehensive support directly from the product manufacturer. Whether you have technical questions or need urgent spares and system support, you can reach us via support request, or browse through our Youtube support service websites. Just provide your order invoice and the available service ID.

Expert assistance with Support Services - online anytime and anywhere. Click here to send support request when you need help.

Overseas Training on-site (for distributor)

The most common issues of China large printer resolved by lemon star.

Solvent printer repair

UV printer repair

DTF printer repair

Laser machine repair

Cutting plotter repair

CNC repair

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