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Lemon Star - 5 Star Perfect Services for our customer!

LEMON STAR Service Policy 2023

  • Directly order from LEMON STAR will enjoy free of charge service during warranty.

  • We offer professional on-site training & support for vip dealers.

  • Free spares only shipping free in China mainland.

  • For other vendors machine, we only provide expert service with charge technical fees.

  • The charged technical fee will automatic refund when become partner of LEMONSTAR.

Got Machine Problems ?
Not a problem, We can help! We offer online support since 2008. Including repairs and training for China large printers, CNC, laser machines, vinyl cutters and so on. Industry paid service for faster trouble-shooting and support, software setup and hardware adjustment, 2 hour minimum. Parts sold separately.

Our support and service experts provide you with comprehensive support directly from the product manufacturer. Whether you have technical questions or need urgent spares and system support, you can reach us via support request, or browse through our Youtube support service websites. Just provide your order invoice and the available service ID.

Expert assistance with Support Services - online anytime and anywhere. Click here to send support request when you need help.

Overseas Training on-site (for distributor)

The most common issues of China large printer resolved by lemon star.

Solvent printer repair

UV printer repair

DTF printer repair

Laser machine repair

Cutting plotter repair

CNC repair

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